Terms & Conditions

**General Terms and Conditions of Sale**

These General Terms and Conditions of Sale ("GTC") govern the purchase of products on the website [www.maisoncosimo.com](http://www.maisoncosimo.com) (hereinafter referred to as the "Site") operated by **Maison Cosimo**, registered under the name M.outtrabady (SIRET 894399435), located at 61 rue Condorcet, 21000 Dijon, France.

By placing an order on our Site, you agree to be bound by these GTC. Please read these GTC carefully before proceeding with a purchase. If you do not accept all the terms and conditions of this agreement, please do not place an order.


- **Product Availability**: All orders are subject to product availability. In case of unavailability, we will inform you as soon as possible.
- **Prices and Payment**: The prices displayed on the Site are in euros (€) and include VAT. Delivery charges are calculated during the ordering process. Payments can be made by [accepted payment methods].
- **Order Confirmation**: Once your order is placed, you will receive an email confirmation with the details of your order. This confirmation does not constitute an acceptance of your order, but only a confirmation that we have received it.


- **Shipping Times**: Orders are generally shipped within 14 business days after receipt of payment.
- **Delivery Charges**: Delivery charges are indicated during the ordering process and depend on the destination as well as the weight of the package.
- **Delivery Tracking**: A tracking number will be provided once the order has been shipped.

**Returns and Refunds**

- **Order Cancellation**: The order can be canceled within 24 hours following payment.
- **Right of Withdrawal**: The consumer has a period of 14 days from the receipt of the order to exercise their right of withdrawal.
- **Return Procedures**: The consumer must send a withdrawal letter by registered mail with acknowledgment of receipt and return the product in its original condition within 14 days of receipt.


If you have any questions regarding these General Terms and Conditions of Sale, please contact us at [contact@maisoncosimo.com](mailto:contact@maisoncosimo.com).